Email Policy / Anti‑Spam

Last updated: 2025-10-08

We comply with industry best practices and the AWS Acceptable Use Policy and Service Terms.

What we send

• Account verification codes for sign‑in and registration (AWS Cognito)
• Password reset emails and security alerts
• Booking confirmations, invoices/receipts, and service notifications

What we do not send

• Unsolicited marketing or bulk promotional messages
• Third‑party marketing

Consent and opt‑out

Marketing emails (if any) require explicit opt‑in (double opt‑in). You can unsubscribe at any time via the link in the message or by contacting us.

Abuse reports

Report abuse or spam to abuse@profixhomecare.com. We promptly investigate and remediate.

Deliverability

Our domain uses SPF, DKIM, and DMARC. Bounces and complaints are handled via AWS SES/SNS and the Amazon SES Suppression List.